Mad Mobile’s Connect Suite for Retail empowers your associates with mobile solutions and keeps your business running smoothly.
See how it works
Connect your entire business with one app
MPOS with Endless Aisle
Sell in-store and online items with shipping and pickup options
Sell in-store and online items with shipping and pickup options
Clienteling
Connect with customers through text, email, and chat from anywhere
Connect with customers through text, email, and chat from anywhere
Dashboard & Insights
Provide real-time data and analytics to drive conversions
Provide real-time data and analytics to drive conversions
Appointments
Schedule appointments with customer in-store, or virtually, from the web
Schedule appointments with customer in-store, or virtually, from the web
Fulfillment
Fulfill orders from online with shipping, in-store, or curbside pickup orders
Fulfill orders from online with shipping, in-store, or curbside pickup orders
Easy Returns
Return items both in-store and curbside
Return items both in-store and curbside
Self-checkout
Save time with effortless customer ordering and purchasing. By offering online ordering, mobile ordering, and kiosks, customers will increase order frequency and value.
Runs on any device
Use existing hardware or new devices
Use existing hardware or new devices
Control the UX
Instant updates. No coding required
Instant updates. No coding required
Virtual selling
Empower associates to sell more with virtual selling capabilities on mobile. Use text, email, and chat to drive personal shopping appointments and nudge online purchasing. Have key product features on the mobile POS to help close the sale.
Buy links
Send product recommendations with links via text, email, or chat. Sales attribution tags give credit to the associate and store
Send product recommendations with links via text, email, or chat. Sales attribution tags give credit to the associate and store
Virtual appointments
Host virtual shopping appointments on the mobile platform to share products and styles with customers
Host virtual shopping appointments on the mobile platform to share products and styles with customers
Clienteling & endless aisle
Delight your customers with clienteling and endless aisle solutions. Give the sales associate a 360-degree view of the customer, equipping them with tools to build customer relationships and increase sales. Endless aisle also enables convenient in-store and online shopping for a consistent omnichannel experience.
Digital signage kiosks
Mad Mobile’s digital signage kiosks provide an engaging, personalized, and content-rich experience for your customers. Increase customer engagement with interactive shopping and self-checkout.
Mobile fulfillment & curbside pickup
Provide associates with a one-stop shop to manage and fulfill orders – whether BOPIS (buy online, pickup in store), curbside, or home delivery.
Our clients, their stories
As leaders in their respective industries, learn the stories behind their success.
Get a free demo of Mad Mobile’s solutions
FAQ
What is a retail management system?
A retail management system combines software features to help associates in the daily operation of a retail store or chain. The principal drivers of a retail management system are managing and fulfilling orders, appointments, checking out customers, scheduling employee shifts, and keeping track of finances.
Why do you need a retail management system?
A retail management system brings digital efficiencies to the sales floor where associates can increase speed to assist and connect with customers. A retail management system saves time searching inventory for in-store products or another location through endless aisle. Retail management systems help stores organize and track online and in-store sales, employee scheduling, inventory, clienteling, and more.
What are the benefits of a retail management system?
Increasing selling speed and fulfillment is a primary retail management system outcome, but clienteling is also a very important benefit. A retail management system gives associates the ability to build customer relationships by connecting with them through text, email, and chat. Associates have access to full customer profiles and purchase history, which helps to improve the customer experience.
What are the features of a retail management system?
A retail management system starts with a mobile POS (mPOS) that allows retail associates to connect with customers on the sales floor. Associates can use the mPOS to help customers check out, apply discounts, and void transactions. Appointments are another key retail management system feature. Associates can set virtual visits with customers who are unable to come in person to the store. Additionally, in-store appointments with an mPOS empower associates with detailed product information at a glance, resulting in a better experience for the customer.
How can Mad Mobile’s retail management system help your store?
When associates are mobile, speed and efficiency become the norm – meaning a significant increase in sales and improved relationships. Mad Mobile’s retail management system enables your staff to better overall sales management and order fulfillment whether the customer is in-store or through online sales and pickup options like curbside, buy online, pickup in-store (BOPIS), or home delivery.
See how Mad Mobile's Connect Suite can help your business
