Concierge’s assisted selling allows associates to move more products with virtual selling capabilities on mobile.
Drive online sales
Use text, email, and chat to drive personal shopping appointments and nudge online purchases. Enable associates to:
- Handle order transaction, discounts, and returns – all in one order
- Understand customer preferences and enable the associate to show relevant products to the customer
- Provide product features
- Extend the POS functionality to the sales floor
Elevate the customer experience with product collections
Associates can send product recommendations to customers with links to purchase via text, email, or chat. Boost your sales and customer satisfaction with attribution tags giving credit to the associate and store.
Virtual selling
Allow face-to-face selling even when the customer cannot get to a store.
- Real-time chat with associates on product questions
- Real-time video product viewing and purchasing
- Order tracking information
- Store hours and information
- Easy access to appointment scheduling