Omnichannel returns & exchanges
Streamline the returns and exchange process for your customers. The Concierge solution connects all transaction history across multiple sales channels.
- Transaction search
- Customer purchase history
- Verify returns
- Return reason codes
- Tendering the return
BOPIS and SFS save sales
Allow for easy customer purchase opportunities such as buy online and pickup in store (BOPIS) or curbside. Customers can also purchase products from other store locations and have those items shipped from the store (SFS) to their home or local store.
Easy product pick up and delivery options can help a company save the sale and decrease cart abandonment.