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Retail appointments all in one place

Give your associates the ability to manage appointments, follow-ups, and lists – increasing their overall productivity in-store.

Concierge activity and followup view

Seamless virtual scheduling software for retailers

Associates can sell directly to customers who don’t have time to look around online or go to the store. Virtual appointments tend to result in a higher cart value and can be used during slower store times to increase sales.

Concierge chat and wishlist view
Concierge item details page showing daily activities for retail store

Organize daily operations

  • Get a holistic view of all activities by day with filters for “my” vs. store activities
  • Provide associates and managers the ability to create and manage appointments for themselves or other associates including calendar views with work schedules
  • See the entire store’s scheduled appointments and visibility into appointments scheduled by customers online
  • Manage integrated task lists
  • Curate corporate lists of customers for outreach

Real-time appointments for easy shopping

By using Concierge’s technology and integration with appointment scheduling from JRNI, a retailer can give detailed customer and product information store associates need at a glance — so that every one-on-one appointment drives revenue and customer loyalty.

Retail productivity reports, and Concierge dashboard showing appointments, lists and followups.

Get a free demo of Concierge’s solutions

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