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Meet our leadership team.

Mad Mobile is run by some of the most respected names in retail, restaurant, technology, and payments.

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Bruce Bennett

Bruce is a software industry veteran with over two decades of experience. He has a successful track record of founding, growing, operating and selling high growth technology companies.

Bruce has a history of successfully addressing the complex needs of large Global 2000 retail and technology brands. Well versed at the board and executive levels of both public and private sector companies, Bruce is focused on maximizing the organization's key value proposition and enhancing its greatest assets, its people.

Prior to Mad Mobile, Bruce was a founding board member of the Tampa Bay Technology Forum. He also founded and served various senior management positions at SOE Software (acquired by Vulcan Ventures), GoSolutions (acquired by V-eDocs) and Image Technologies (acquired by KKR) where he served as the President of the Digital Services Division of World Color (acquired by Quad Graphics – NYSE: QUAD).

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Greg Schmitzer

Greg is a mobile industry veteran and co-founder of Mad Mobile. For the past 10 years, Greg has implemented strategic mobile initiatives for more than 90 major retailers. He works closely with Mad Mobile’s strategic partners such as Apple, Salesforce, Zebra, Oracle, Aptos, Verifone, and Ingenico on innovative solutions and go-to-market plans.

Prior to Mad Mobile, Greg was largely responsible for building the Flytxt U.S. mobile business that was acquired in 2007 by Italian giant Buongiorno SpA, now a NTT DoCoMo company.

As a recognized thought leader, Greg speaks at major industry events such as NRF, Shoptalk, and

Greg holds a B.S. in Marketing from the University of Maryland.

In his free time, Greg enjoys the outdoors and spending time with his three children.

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Chris Thomley

Chris has over 20 years experience driving growth through M&A, top-line revenue expansion, and capital procurement. He has both public and private equity experience that he brings to help Mad Mobile scale and better serve our customers.

Prior to Mad Mobile, Chris served as CFO at Spirion, a locally owned data privacy and security company, and was previously a partner at Canopy Capital Partners, a private equity firm, where he focused on placing private equity in the middle market space.

Chris holds a BS and a Master of Accounting from the University of Florida. He is also a CPA in the state in Florida.

When he’s not in the office, you may catch Chris at one of his kid’s regattas, or cheering on the Gators during football season.

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Jack Kennedy

As COO, Jack works with our technology teams, our customers, partners and executive stakeholders to ensure the successful delivery and launch of the Concierge product line. Jack has over 25 years of experience founding and developing enterprise software companies with a focus on modernization and integration. His areas of expertise include eCommerce, B2B, CRM, ERP, Sales Automation and Retail Platforms.

Prior to joining Mad Mobile, Jack was a co-founder and VP of Engineering of KiteDesk, a leading sales automation platform and has previously held VP of Engineering roles for Skyway Software and Tradex Technologies which was acquired by Ariba and rolled into their commerce platform prior to SAP’s acquisition.

Jack holds a Bachelor's Degree in Management of Information systems from the University of South Florida and is a Tampa native who enjoys all that the area has to offer in his free time.

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Jared Rodriguez

As CTO, Jared works with the Mad Mobile product team to drive the technology and product vision to ensure that solutions are scalable, reliable and secure. As a technology wizard, Jared has a universe of experience with enterprise systems and regularly delivers solutions that would be considered impossible for mere mortals.

Jared is a driven entrepreneur who both worked and founded multiple industry startups all the way from sales enablement at KiteDesk to eCommerce pioneering at Tradex. Some of these startups were wildly successful, others, not so much.

In his free time, Jared enjoys raising mastiffs, conquering the universe and hanging out on the numerous Tampa Bay beaches and islands.

Headshot of Brandan Rabdau our CRO

Brandan Rabdau

Brandan has more than ten years in the Food and Beverage industry, leading teams in both start-up and Fortune 50 organizations. He is a focused systems builder with an eye on optimizing highly efficient Sales and Marketing teams. Having navigated two successful acquisitions, Brandan excels at growing and scaling teams and building overall business value.

Before joining Mad Mobile, Brandan led the go-to-market strategy at Sysco LABS/CAKE, responsible for acquiring nearly 6000 new customer locations, including large regional and national brands. He believes that being successful is about building trusted partnerships and building up your people. He has implemented leadership training programs and career path planning, integral to his team's successes.

On the weekends you may find Brandan camping with his family, or on the golf course with friends.

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Steve Hindle

As Chief Information Security Officer at Mad Mobile, Steve designs and builds transformational cybersecurity and IT infrastructure to scale for hyper-accelerated growth.
Steve has built a reputation ensuring information assets and technologies are fully protected across a wide range of complex global enterprises, helping them operate within acceptable levels of risk and keeping pace with evolving technologies, vulnerabilities, and exposure to threats. His strategy is to drive a collaborative cyber-aware culture for every decision maker, individual contributor, and third-party relationship.

Before joining Mad Mobile, Steve was the Head of Global Security for Sykes (acquired by the Sitel Group in 2021), where he secured client programs generating over $4B in annual revenue.

Steve is a lifelong learner, having recently completed an MBA from the Harvard Business School. He is also a CISSP (Certified Information Systems Security Professional) and created (ISC)2's Online Cyber-safety Program which has been delivered in schools all over the world. Steve believes in the power of partnership with government agencies and the community, and holds a bachelor’s degree in Criminal Justice & Homeland Security from Saint Leo University.

Outside the office, you may find Steve practicing martial arts, sharing insights at community events, or serving one of the causes for which he is passionate, including the Crisis Center of Tampa Bay, Make-A-Wish Foundation, or speaking out on behalf of the LGBTQ+ community.

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Tod Monchecourt

As Chief Growth Officer, Tod specializes in identifying large-scale market opportunities and bringing technology solutions to market to drive business transformation. Tod has spent the past 20 years integrating key business functions and streamlining internal processes to achieve sustainable, long-term growth.

Prior to Mad Mobile, Tod built, managed, and led go-to-market teams in the hospitality, retail, and manufacturing industries with leading technology companies including Apple, Salesforce, and Microsoft.

When not in the office, you’ll likely find Tod in the great outdoors skiing, hiking, boating, or running.

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David Strainick

With over 20 years experience in human resources, David is a proven HR leader. David’s experience in leading division HR teams, building global talent centers of excellence, consulting with multinational clients on talent, and working across the C-Suite, helps Mad Mobile scale at a time of rapid growth for the company. David believes that talent, culture, and diversity are key enablers of business success.

Before Mad Mobile, David was a Vice President of Human Resources at NCR where he acted as the HR leader for the Hospitality Division, Chief of Staff to the CHRO, and leader of their Global Talent Management function.

David holds a Master’s Degree in Adult Education from Penn State University, a Bachelor’s Degree in Management from Rider University, and a SHRM-SCP certification. He has won a number of awards from Chief Learning Officer Magazine, and is a frequent speaker and expert on trending topics in HR.

Away from the office you might find David on a boat, hanging out with friends, or playing with his rescue dogs. He and his wife Donna are passionate about animal rescue and have previously helped run a local SPCA.

Thomas Lichtwerch heashot
EVP, Global Retail Sales

Thomas Lichtwerch

Thomas is a proven technology sales professional with 12+ years of stellar performance at both start-ups and enterprise software companies. Having been at Mad Mobile since its inception, Thomas has implemented strategic mobile initiatives for more than 100 major retail and restaurant brands. He works closely with Mad Mobile’s strategic partners such as Apple, Salesforce, FreedomPay, Verifone, and Ingenico on innovative solutions for the retail and restaurant industry.

In his role as SVP of Global Sales for Mad Mobile, Thomas is responsible for creating, managing and implementing sales strategies that drive revenue and build business value. As an advocate for the customer, Thomas enjoys forging lasting business relationships and helping some of the world’s top retailers and restaurants execute a mobile strategy to help modernize the customer experience.

Headshot for Chathura Ratnayake
SVP, Engineering

Chathura Ratnayake

With over 20 years in the hospitality technology industry, Chathura Ratnayake specializes in high-performance, agile team management. He is an experienced transformational leader focused on results-based management.

Before joining Mad Mobile, Chathura served as VP of Engineering at Sysco. His teams have delivered mult-million dollar software and hardware infrastructure projects for customers such as the London Stock Exchange, ICAP, Sysco, Yahoo!, Bank of America, Merril Lynch, UBS, and JP Morgan Chase & Co.

Chathura holds a BS in Information Technology, is a Certified Scrum Master, PMP, and ITIL 4.

Outside of the office, you might find Chathura lounging at a beach, or helping multiple nonprofit organizations specializing in cancer research.

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CTO - Payments

Nick Delaney

CTO of Payments Nick Delaney has spent his career building world-class payment solutions in the retail and hospitality space. He is the architect of many of Mad Mobile’s payment integrations and was key in standardizing our payment integration process.

Prior to Mad Mobile, Nick worked as a key engineer at a payment gateway company and was integral in modernizing their solution. He has also worked as an award-winning website designer.

When he’s not at work, you might find Nick coaching others how to code, or in the kitchen working on his knife skills.

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SVP, Product

Todd Fulmino

As VP of Product, Todd leads the overall product strategy, driving Mad Mobile’s long-term roadmap and vision for empowering retail associates.

Prior to this role, Todd lead a global product team at PwC building software for over 47 territories and had the ability to capitalize on his entrepreneurial spirit through co-founding Intergrade, the first early warning and analytics software program for the K-12 market place, later acquired by Pearson in 2009.

In his free time, Todd pursues his passion for building technology products, continuing his education and traveling with his family. Todd graduated from the University of Florida with a degree in Business Administration and Computer Science.

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SVP of Professional Services

Jonas Hedman

Jonas brings over 20 years of experience in the implementation and integration of professional services, IT management, and application development. He has helped several start-up companies by defining and implementing processes and practices designed for scale enabling rapid growth, sustainable performance, and operational excellence. He’s an agile servant leader with a people-first attitude and believes in the distribution of decision making within an empowered, yet aligned, team.
Prior to joining Mad Mobile Jonas spent 15 years with a Tampa-based digital transformation consulting firm. In his primary roles in client service and delivery practice leadership, he oversaw large-scale programs with Fortune 1000 clients, developed and coached engagement leaders, and implemented tools and processes in support of the practice.
He holds a MS in Engineering Management from the University of Central Florida.
On the weekends you may find Jonas enjoying a long trail run, going to events with his family, and watching his kids grow and undertake new experiences.
VP, Business Transformation and Operations

Carla Castle

With over 20 years in program management, Carla brings a wealth of experience and knowledge in orchestrating large-scale programs and strategic initiatives to Mad Mobile. She is an effective leader in business transformation aimed at company growth and optimizing operational performance.
Prior to Mad Mobile, Carla served as Corporate Vice President at New York Life Insurance Company, planning and executing multi-year programs with cross-functional teams, overseeing million-dollar budgets and leading business transformation including maturing agile practices by implementing Scaled Agile Framework (SAFe).
Carla holds a BS in Accounting, a PMP Certification, and a Leading SAFe Certification.
On a Saturday you may find Carla hiking, volunteering, or brewing her own kombucha.
Jon Turkington headshot
VP, Product Management, Restaurant

Jon Turkington

Jon has over 12 years of product management experience. He is a strategic product leader with a history of creating top-notch, engaging experiences that solve real problems for restaurants.

Prior to Mad Mobile, Jon led the Restaurant Technology Product team at McDonald’s where he oversaw all POS and Menu products used in their 38,000+ restaurants around the globe.

Jon holds an MBA from the Keller Graduate School.

When he’s not at the office, you may find Jon spending time with his four kids, cheering on Chicago sports teams, or teeing off on the golf course.

Chip O'Connell headshot
VP, Customer Operations

Chip O’Connell

Chip is a proven Customer Success leader with over 16 years in the restaurant technology space. Chip leverages industry insights and veternal-level experience to identify, build, and execute strategies aimed at solving customer’s needs.

Chip joins the team as a part of the acquisition of Sysco LABS/CAKE, having spent 4 years building the CAKE Customer Success team providing industry-leading service. Prior to Mad Mobile, Chip spent over 10 years at OpenTable leading various Sales and Operations teams. He holds an MBA from the Cameron School at UNCW.

When he’s not working, he loves spending time traveling with his wife, and producing award-winning wines out of Northern California.

Robert Burcham headshot
VP, Technical Operations

Robert Burcham

With over 25 years experience in IT helping Tampa Bay’s growing companies, Robert is an integral part of the Mad Mobile team. He works with all company systems including security, websites, and applications to ensure seamless operations.

Robert is well versed in all levels of public and private sector companies including PCI, SoC, and GDPR certifications.

When he’s not in the office, you may catch Robert in the great outdoors, be it fishing, hunting, or gardening.

Eriq Breland headshot
VP, Operations Solutions

Eriq Breland

Eriq “Q” Breland, VP of Engineering Development, is a bridge between visionary business ideas and the implementation of those ideas. Q is shamelessly passionate about software engineering and agile product development. Q serves Mad Mobile clients as a technical product manager responsible for enterprise client management and integrating client, internal and remote development teams.

Q is a change management champion capable of transforming and dismantling silos within client organizations in order to successfully integrate new digital product systems. Q knows how to roll up his sleeves and work with clients and vendors to review existing architectures and systems and implement performant, scalable solutions for integration with Mad Mobile’s core product offerings and to ensure alignment with the long-term strategy of the company and product vision.

Q and his wife are avid international travelers, with Europe and Asia their primary passions.

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