Create a personalized experience
Give the sales associate a 360-degree view of the customer, equipping them with tools to build customer relationships and increase sales.
Associates can connect with customers via text, email, or live chat.
Explore customer insights
Give associates access to full customer profiles including customer preferences and purchase history to improve the customer experience. The perfect solution for commission-based sales associates.
Utilize product collections
Gives associates an instant view of your company’s product catalog. Enable access to products in store, online, or at other store locations.
Associates can:
- Switch between multiple e-commerce catalogs
- Browse catalog menu
- Keyword search bar with configurable option to search by scanning SKU/UPC
- Configurable product card data
Blackbook for retailers
Blackbook allows associates to build email lists, follow up communication, personalized marketing campaigns, and set up virtual or in-store appointments with customers lists. Gain access to full customer profiles that include:
- Customer’s name
- Birthdate
- Contact information
- Preferred location
- Average cart value
- Product preferences (clothing, jewelry, hardware, pet supplies, and more)
- Lifetime spending value
- Purchase history
Omnichannel associate selling
Empower your associates with omnichannel clienteling to offer a personalized sales experience whether in store, through virtual appointments, or on your website.
Grow your business today
Request a demo from a product expert who can show you how top stores have achieved mobility with their existing systems.
