Enhance your customer shopping experiences with artificial intelligence (AI) – introducing Concierge AI powered by Amazon Bedrock.
Enable associates to create the best shopping experience
Concierge AI for retail empowers your store associates to become personal shoppers for your customers. With the addition of Amazon Bedrock, our solution brings data science to the fingertips of your store associates. Consider them immediate experts—for every customer entering the store.
Precise insights just got easier
Ask anything about your performance, customers, products or brand.
- AI-generated performance trends based on sales and clienteling activities
- Automated prompts with clienteling suggestions
- AI-curated product collections
Know your customers like never before
Associates see purchase history, preferences, and AI-driven recommendations at a glance—turning casual shoppers into loyal customers with every interaction.
- Personalize experiences at scale while making sense of massive amounts of real-time data.
- Predict your customers’ needs, interpreting and recommending the next-best option based on their preferences and your business goals.
- Works in the background to automate decisions about when to reach out, allowing your associates to engage better with customers and generate personalized messages.
Ready to learn more about AI?
Request a demo from a product expert who can show you how top retailers use Concierge Clienteling and AI to create personalized shopping experiences.
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Anticipate customer’s needs
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Access product inventory across channels
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Quickly build personalized outreach
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Elevate the associate and customer experience
