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Retail order fulfillment

Fulfill orders from online with shipping, in-store, or curbside pickup options.

Customer with smartphone displaying order list waiting to be fulfilled.

Contactless curbside pickup

Mad Mobile provides your with associates a one-stop shop to manage and fulfill orders – whether picked up in-store or curbside, or packed and shipped.

Customer entering pickup vehicle details for curbside pickup
Smartphone view with nearby stores listed by location

Scalable fulfillment for associates & customers

Retail tools that enable omnichannel fulfillment.

The associate can:

  • Select delivery type of open orders.
  • Create pick-and-pack list for your fulfillment center.
  • Complete the ordering process on their mobile device.

Once completed, the customer can receive their order:

  • Shipped to them.
  • Shipped for later pickup in-store or curbside.
  • Shipped for pickup at another store.

Omnichannel returns & exchanges

Streamline the returns and exchange process for your customers. Mad Mobile’s platform connects all transaction history across multiple sales channels.

  • Transaction search
  • Customer purchase history
  • Verify returns
  • Return reason codes
  • Tendering the return
Transaction lookup screen on smartphone
Fulfillment screen on Mad Mobile tablet. Shows picklist for fulfillment.,

Saving the sale


Allow for easy customer purchase opportunities such as buy online and pickup in store (BOPIS) or curbside. Customers can also purchase products from other store locations and have those items shipped from the store (SFS) to their home or local store.

Easy product pick up and delivery options can help a company save the sale and decrease cart abandonment.

Grow your business today

Request a demo from a product expert who can show you how top stores have achieved mobility with their existing systems.

Get a free demo of Mad Mobile’s solutions

The platform that enables mobile experiences

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