Management Exploring Fast & Fine Casual Dining As today’s consumers get busier and busier, they have less time to eat out at…K Hannah FriedmanFebruary 22, 2018
Revenue Making a Scene: How Restaurant Atmosphere Affects Sales A restaurant’s success isn’t just about having a great menu – or even great service.…K Hannah FriedmanFebruary 1, 2018
Revenue The Relationship Between ‘Free Coffee’ and Customer Retention Loyalty programs are a great way to boost customer retention at cafés and coffee shops.…Jake LinderAugust 23, 2017
Technology What Ordering Kiosks Mean for the Future of Quick Service Restaurants About 47% of diners say they would use a self-service technology, such as a Quick…Andrea NysenApril 25, 2017
Revenue The Tipping Point: Pros and Cons of Restaurant Tipping Trends in how restaurants handle policies in tipping have been on a roller coaster ride…K Hannah FriedmanFebruary 16, 2017
Management Why Should Your Restaurant Invest in Customer Retention? As you may know, nearly 80% of independent restaurants fail or change ownership in the…K Hannah FriedmanDecember 1, 2016
Restaurants The 3 Rs of Loyalty Programs for Restaurant Operators Customer loyalty is essential to running a successful business. In fact, according to the Harvard…Logan SchraderJune 26, 2024
RestaurantsTechnology 28 Most Influential Online Ordering Stats To Know In 2024 Today, online ordering has become the norm in the restaurant industry. Whether consumers prefer takeout…Caitlin EngelhardtJune 21, 2024
Restaurants Psychology of Bar Sales: Use POS Data to Decode Customer Preferences and Boost Revenue Running a successful bar requires owners, managers, and employees to juggle multiple tasks at any…Caitlin EngelhardtJune 8, 2024
MarketingRestaurants Finding the Right Customers for Your Restaurant Loyalty Program In the past, generic loyalty programs were enough to encourage customer engagement. However, times have…Vanessa LopezJune 7, 2024