No more guessing who to reach out to or what your customers preferences are. AI-enhanced clienteling anticipates customer needs, automates CRM tasks, and cues up the right message at the right time making every interaction feel effortlessly chic.
World class clienteling, now available for Shopify retailers
Built to scale, designed to integrate, and ready to grow with your business.
Smarter customer insights
Capture more sales with AI-powered relationship tools that suggest perfectly timed outreach opportunities across text, email, and live chat.
Unlock more details and ways to deliver
Give associates an instant view of your company’s entire product catalog. Enable omnichannel access to products in store, online, or at other store locations. Save the sale no matter your inventory.
Associates can:
- Switch between multiple e-commerce catalogs
- Browse catalog items
- Search keywords with configurable option to search by scanning SKU/UPC
- Configure product card data
Follow up at the perfect moment
Empower retail associates by providing actionable insights into customer behavior, preferences, and purchase history. By leveraging AI, segments dynamically group customers based on shared traits, allowing for precise and personal outreach.
URBN boosts sales from Concierge Clienteling
See how URBN drives sales with no additional advertising expenditure.
