Manage inventory, fulfillment, mixed cart orders, and more to exceed customer expectations and provide a seamless home shopping experience.
Design the perfect setting for the customer
Concierge’s mPOS solution lets associates transact with customers anywhere in the showroom while accessing online inventory. Allow customers to build a mixed cart and check out on the sales floor in a single transaction.
Give associates the flexibility to:
- Let customers know of special sale items
- Schedule delivery times for large items
- Set appointments between customers and interior designers
Give the customer extensive inventory selection
Endless aisle allows associates to offer customers choices from any of your brand’s outlets. Find a product or item with the mPOS at another location or warehouse and save the sale.
Give your customers delivery options such as:
- Ship to store
- At-home delivery
- Delivery to another location
Create relationships with customers
Build 360-degree customer profiles and empower associates with what the guest wants. Devote more time to set up guests’ furnishings or decor based on their preferences, existing furniture, color scheme, and room layout.
Clienteling creates a personalized shopping experience by:
- Knowing a customer’s wishlist
- Setting future appointments
- Matching preferences with product collections
- Maintaining contact through text, email, and chat
Let customers find their style with retail digital signage
Increase your customer engagement with retail digital signage that allows customers to shop through the store at their leisure and find what they like in the showroom.
Connect physical and digital aspects of your store:
- Browse through video showcase
- Build a cart of furniture, decorations, or accessories
- Request location of items on the sales floor
- Link to payment options
Grow your business today
Request a demo from a product expert who can show you how top stores have achieved mobility with their existing systems.
