Enable associates to help customers with all their electronic needs with assisted selling, endless aisle, clienteling, and more.
Bust lines with a mobile POS
Store associates can increase their sales and customer satisfaction with a dynamic range of features that help the guest find precisely the product they’re looking for, no matter its location.
Reduce checkout lines and friction at the register by enabling associates to interact with customers on the sales floor to not only process payments, but also:
- Apply discounts, promotions, and warranties
- Arrange delivery for more oversized items
- Void item and cancel transaction
- Manager overrides
Online shopping with smooth delivery and returns
Empower customers who prefer to shop on their own devices. Drive online shoppers into your store with buy online, pick up in store (BOPIS) or have it shipped to their homes.
Associates can also assist in-store returns (BORIS) with:
- Transaction history/lookup
- Tender return with cash, credit, or gift card
- Return reason codes such as damaged item
Find any product no matter where it is
Concierge’s endless aisle tools enable your sales associates to easily accommodate a customer’s search by locating items like TVs, game consoles, or computers at any of your company locations without leaving the guest’s side.
Conveniently order the products your customers want and provide quick delivery methods such as:
- In-store pickup
- Shipped to the customer’s home
- Curbside pickup
- Pickup at another store location
Appointment settings for all customer needs
Whether the customer needs an item delivered for large purchases, installation of the electronic product, or in-home warranty, your associate can schedule everything no matter where they are in the store.
Setting a defined appointment time while face-to-face with the customer assures both parties a timely commitment of service, raising customer satisfaction.
Grow your business today
Request a demo from a product expert who can show you how top stores have achieved mobility with their existing systems.
