Empower your associates with mobile to sell more and increase customer satisfaction.
“Our team members being able to use mobile has made them more efficient and more effective. Their sales have increase significantly because of that. They’ve just become better at what they do.”
District Manager, Signet Jewelers
Turn your store associates into omni-associates
20-30% SALES INCREASE
Bring omnichannel insights and digital capabilities to the sales floor with a mobile application that enables associates to sell and connect to customers in new ways.
One app does it all
MPOS with Endless Aisle
Sell in-store and online items with shipping and pickup options.
Sell in-store and online items with shipping and pickup options.
Clienteling
Connect with customers through text, email, and chat from anywhere.
Connect with customers through text, email, and chat from anywhere.
Dashboard & Insights
Provide real-time data and analytics to drive conversions.
Provide real-time data and analytics to drive conversions.
Appointments
Schedule appointments with customer in-store, or virtually, from the web.
Schedule appointments with customer in-store, or virtually, from the web.
Fulfillment
Fulfill orders from online with shipping, in-store, or curbside pickup orders.
Fulfill orders from online with shipping, in-store, or curbside pickup orders.
Easy Returns
Return items both in-store and curbside.
Return items both in-store and curbside.
Self-checkout
Save time with effortless customer ordering and purchasing. By offering online ordering, mobile ordering, and kiosks, customers will increase order frequency and value.
Runs on any device
Use existing hardware or new devices.
Use existing hardware or new devices.
Control the UX
Instant updates. No coding required.
Instant updates. No coding required.
Virtual selling
Empower associates to sell more with virtual selling capabilities on mobile. Use text, email, and chat to drive personal shopping appointments and nudge online purchasing. Have key product features on the mobile POS to help close the sale.
Buy links
Send product recommendations with links via text, email, or chat. Sales attribution tags give credit to the associate and store.
Send product recommendations with links via text, email, or chat. Sales attribution tags give credit to the associate and store.
Virtual appointments
Host virtual shopping appointments on the mobile platform to share products and styles with customers.
Host virtual shopping appointments on the mobile platform to share products and styles with customers.
Clienteling & endless aisle
Delight your customers with clienteling and endless aisle solutions. Give the sales associate a 360-degree view of the customer, equipping them with tools to build customer relationships and increase sales. Endless aisle also enables convenient in-store and online shopping for a consistent omnichannel experience.
Digital signage kiosks
Mad Mobile’s digital signage kiosks provide an engaging, personalized, and content-rich experience for your customers. Increase customer engagement with interactive shopping and self-checkout.
Mobile fulfillment & curbside pickup
Provide associates with a one-stop shop to manage and fulfill orders – whether BOPIS (buy online, pickup in store), curbside, or home delivery.
Enterprise data connectors
Quickly integrate key retail systems to power omnichannel journeys.
Our clients, their stories
As leaders in their respective industries, learn the stories behind their success.
“(Mad Mobile) is the tool enabling us to get our strategic customer engagement initiatives across the finish line.”
Patrick WalshEVP Sales & Operations, Talbots
“The (Mad Mobile) solution is a key element of our strategy to deliver a superior customer experience in MAC stores with mobile.”
Chris SilverGlobal Head of Technology,MAC Cosmetics
“Great product with solid focus on UI for a retail associate.”
Jeff RohrCIO, Helzberg Diamonds
Grow your business today
Request a demo from a product expert who can show you how top stores have achieved mobility with their existing systems.
Get a free demo of Mad Mobile’s solutions
FAQ
What is a retail management system?
A retail management system combines software features to help associates in the daily operation of a retail store or chain. The principal drivers of a retail management system are managing and fulfilling orders, appointments, checking out customers, scheduling employee shifts, and keeping track of finances.
Why do you need a retail management system?
A retail management system brings digital efficiencies to the sales floor where associates can increase speed to assist and connect with customers. A retail management system saves time searching inventory for in-store products or another location through endless aisle. Retail management systems help stores organize and track online and in-store sales, employee scheduling, inventory, clienteling, and more.
What are the benefits of a retail management system?
Increasing selling speed and fulfillment is a primary retail management system outcome, but clienteling is also a very important benefit. A retail management system gives associates the ability to build customer relationships by connecting with them through text, email, and chat. Associates have access to full customer profiles and purchase history, which helps to improve the customer experience.
What are the features of a retail management system?
A retail management system starts with a mobile POS (mPOS) that allows retail associates to connect with customers on the sales floor. Associates can use the mPOS to help customers check out, apply discounts, and void transactions. Appointments are another key retail management system feature. Associates can set virtual visits with customers who are unable to come in person to the store. Additionally, in-store appointments with an mPOS empower associates with detailed product information at a glance, resulting in a better experience for the customer.
How can Mad Mobile’s retail management system help your store?
When associates are mobile, speed and efficiency become the norm – meaning a significant increase in sales and improved relationships. Mad Mobile’s retail management system enables your staff to better overall sales management and order fulfillment whether the customer is in-store or through online sales and pickup options like curbside, buy online, pickup in-store (BOPIS), or home delivery.
